SAFE AND SECURE IN 2022

If you can’t make the new date, we’re waiving any participant transfer fees so you can transfer your place to a friend, family member, colleague or total stranger. 

• Cost: Free of charge (we will waive the usual £25 transfer fee) 
• Deadline to transfer free of charge: 31st December 2021.
  • After this deadline, the usual administration charges will apply as per the Terms and Conditions.

• To transfer your place to another person:  
  • Participants who deferred from 2021, please email the team at info@london-revolution.com to facilitate the transfer. 
  • Participants who signed up this year: 
    • Log into your MyEvents Portal  
    • Click ‘Transfer Registration’ and fill form with new participants details. 
    • The new participant will receive a link to sign-up and pay for the ticket  
    • Once payment has been made, you will receive a refund within 10 working days of your entry fee (excluding booking fees) and any additional purchases

If you can’t make the new date, we’re waiving any deferral fees so you can transfer your place to the 2023 event. The date of this event is still to be confirmed. 

• Cost: Free of charge (we will waive the usual £25 transfer fee) 
• Deadline to transfer free of charge: 31st December 2021.
  • After this deadline, the usual administration charges will apply as per the Rules and Regulations. 

• To defer your place to 2023:  
  • Redeem your deferral link first (if you are a deferred participant from 2021) 
  • Log into your MyEvents Portal  
  • Click “Additional purchases” 
  • Select the £0 deferral fee & checkout 
  • You will receive an event cancellation notice from us within 3 weeks and a refund of any additional purchases managed by Threshold, such as merchandise. 

Please see below for 3rd party purchases: 

• GPS trackers: fully refundable. Please contact Open tracking directly on: talkto@opentracking.co.uk 
• Zoo bells: fully refundable. Please contact Zoo Bells directly on: info@zooeventsgroup.co.uk 
• iTabs: Credit note issued which can be redeemed against any global event. You will automatically receive this credit shortly after the 31st December 2021.  

As the date of the event being changed due to the ongoing impact of COVID-19, we are able to offer 100% refund of your entry fee (less booking fee) to participants if you are no longer able to join us. 

• To claim your refund:  
  • Fill in this Form 
  • We will issue a refund within 3 weeks.  

• Deadline to claim your refund: 31st December 2021 
  • After this deadline, refunds cannot be processed.  

Additional purchases managed by Threshold, such as merchandise, will be fully refunded.

Please see below for 3rd party purchases: 

• GPS trackers: fully refundable. Please contact Open tracking directly on: talkto@opentracking.co.uk 
• Zoo bells: fully refundable. Please contact Zoo Bells directly on: info@zooeventsgroup.co.uk 
• iTabs: credit note issued which can be redeemed against any global event. You will automatically receive this credit in the new year.  

• If you signed up this year to take part, you are automatically registered for October 2022 and there is no further action needed.  
• If you had a deferred place from 2021, and would like to join us in October, you will shortly be sent a bespoke registration link to re-register and confirm your place for 2022. This must be redeemed by 31st December 2021 to secure your place. 

Yes, any additional extras such as merchandise, GPS trackers, iTabs will be automatically rolled to the October date. 

• Yes, you can change your package in the normal way via your MyEvents Portal. 

• Participants who deferred from 2021, please email the team at info@london-revolution.com  

• Unfortunately not. The registration insurance will expire on the date of the original event (14-15th May 2022).  
• You can claim a refund of the premium that you paid by contacting Active Refunds directly on support@active.com 

• Unfortunately it’s not possible to re-purchase the insurance for the new date.  
• If you have any queries, we would recommend getting in touch directly with Active Refunds on support@active.com 

We take your safety on event very seriously and we will ensure that we adhere to all Government and WHO guidelines at the time of the event.

We will continue to work closely with industry and COVID-19 Health and Safety experts to maximise the chances of the events continuing as planned. We will be continuing to assess whether social distancing measures will be required on events taking place next summer. At this stage, it is clearly too early to tell what will be required next year, but we will continue to keep all participants informed as we build up to the events.

For 2022, if the event can’t go ahead or the date is changed due to COVID-19, we are able to commit to giving a full refund on your entry fee paid to date (less the Booking Fees), and any additional extras purchased and not received.

Please read the Terms and Conditions relating to the event for further information.

Please read the Terms and Conditions relating to the event for further information.

If you have already paid your Deferral Fee and the event can’t go ahead due to COVID-19 and is rolled to a new date that you can do / to the following year, we will refund this fee.

Yes, all participants, regardless of whether you have purchased registration insurance or not, are entitled to a 100% refund of their Entry Fee if the event date is changed or cancelled due to COVID-19.

Unfortunately not, your Active Refunds registration insurance is only valid for the original event date that it was purchased for.

We would recommend contacting Active Refunds directly to see if they can refund the premium that you paid on support@active.com.